Fresh, Practical Perspectives To Cement Strategic Resilience & Increase Regulatory, AI & Geopolitical Responsiveness For

Agile, Volatility-Mitigating Risk & Compliance Strategies For Financial Services

Navigating The Latest Regulations ■ Compliant & Customer-Focused AI ■ Operational Resilience ■ Cybersecurity & Technology Risk ■ Risk Culture & Governance ■ ESG, Climate & Sustainability ■ Fraud & Financial Crime ■ Geopolitical Risk ■ Streamlined Data & Analytics
■ Emerging Risks

10th Edition One-Day, Industry-Led Conference & Networking Exhibition, One America Square, London, 29th April 2026

You will shortly receive an email with a further £20 off, if you don’t receive your discount please email
info@thefinancialservicesconference.com

08.15 Registration & Informal Networking

09.00 GIC Welcome & Morning Chairs’ Opening Remarks

Monika Dissen, Global Head Internal Corporate Governance Principles & Board, Branch, & Committee Governance, Deutsche Bank

Achim George, Financial Crime Manager, AXA UK

Navigating The Latest Regulations

PANEL Q&A

09.10 Navigate Regulatory Change With Confidence: Strengthen Governance, Anticipate New Rules & Build Future-Ready Compliance Frameworks

From DORA and PSR reforms to the Consumer Duty supervision, and new financial crime legislation… what do you need to do to stay ahead of an expanding regulatory agenda?
Review lessons learned from recent implementation cycles to identify gaps, prevent compliance fatigue, and demonstrate continuous improvement to regulators
Benchmark your approach against peers to uncover best practices, streamline governance structures, and ensure your frameworks can flex with ongoing regulatory updates
Prepare for what’s next: assess the horizon for AI regulation, ESG reporting standards, and global digital operational resilience initiatives to future-proof your compliance strategy

Marili Anderson, Managing Director, Head of Compliance UK, Rabobank

Aleksandra Anastasova, Global Markets Compliance Officer, Assistant Vice President, State Street

Raphael Albrecht, Global Head of Traded Risk Independent Model Review, HSBC

Compliant & Customer-Focused AI

DOUBLE PERSPECTIVE

09.40 Advance Your AI Strategy: Build Ethical, Compliant & Customer-Centric Systems That Drive Trust, Transparency & Performance

Move from experimentation to execution – embed AI responsibly across customer journeys to enhance accessibility, efficiency, and satisfaction while maintaining a human touch for vulnerable or digitally excluded customers
Strengthen compliance and accountability by aligning AI governance with DORA, Consumer Duty, and forthcoming UK and international AI regulations
How can professionals ensure fairness, transparency, and robust oversight across AI decision-making processes?
Stay ahead of the curve – explore the next generation of AI tools, from generative and predictive technologies to ethical frameworks designed to prevent bias, misuse, and fraud

Marili Anderson, Managing Director, Head of Compliance UK, Rabobank

Victoria Stubbs, Managing Director, Compliance, Barclays

Fraud & Financial Crime

PERSPECTIVE ONE

10.20 Strengthen Defence Against Evolving Financial Crime With Future-Fit AML Strategies & Dynamic Compliance Frameworks

Discover innovative strategies in financial crime prevention to enhance risk and compliance approaches across increasingly complex threat landscapes
Unpack how to identify unusual customer behaviours and how to protect consumers from accidental actions that may make them unknowingly culpable in financial crime by developing effective consumer awareness strategies
Stay ahead of tech-enabled financial crime by harnessing the latest advancements in AI, machine learning and real-time data analytics to enhance detection, accelerate investigations, and future-proof compliance frameworks
What forward-looking AML strategies should take priority for risk and compliance teams to ensure regulatory readiness, customer protection, and business resilience in 2026?

Pallavi Kapale, Senior Financial Crime Officer, Bank of China

10.40 Morning Refreshment Break With Informal Networking

Fraud & Financial Crime

PERSPECTIVE TWO

11.10 Strengthen Defence Against Evolving Financial Crime With Future-Fit AML Strategies & Dynamic Compliance Frameworks

Discover innovative strategies in financial crime prevention to enhance risk and compliance approaches across increasingly complex threat landscapes
Unpack how to identify unusual customer behaviours and how to protect consumers from accidental actions that may make them unknowingly culpable in financial crime by developing effective consumer awareness strategies
Stay ahead of tech-enabled financial crime by harnessing the latest advancements in AI, machine learning and real-time data analytics to enhance detection, accelerate investigations, and future-proof compliance frameworks
What forward-looking AML strategies should take priority for risk and compliance teams to ensure regulatory readiness, customer protection, and business resilience in 2026?

Mary Yetunde Reuben, Vice President – Head, Internal Audits, Controls & Governance Assurance, United Bank For Africa Ltd

11.10 Bonus Session With Exclusive Conference Partner

ESG, Climate & Sustainability

FIRESIDE CHAT

11.30 Strengthen ESG & Climate Strategies To Meet Evolving Regulations, Enhance Transparency & Deliver Measurable Impact

Navigate the next phase of ESG maturity by integrating ESG and climate considerations into enterprise-wide strategy, governance, and risk frameworks
Embed ESG principles into governance, risk management, and investment decisions to drive long-term resilience and sustainable growth
How can institutions of all sizes adapt to regional policy shifts, stakeholder pressures, and the growing demand for credible, data-driven sustainability performance?
Enhance reporting accuracy and accountability to demonstrate genuine impact, strengthen stakeholder confidence, and guard against greenwashing and reputational risk

Anshu Khanna, MD, Head of Climate Risk Framework & Execution, Barclays

Gaurav Bansal, Delivery Director – BCBS239 Compliance, Bank of Ireland

Operational Resilience

11.50 Future-Proof Operational Resilience: Strengthen Continuity, Adaptability & Trust In An Era Of Constant Change

Move beyond compliance to embed resilience as a core organisational capability – align governance, culture, and investment with long-term continuity and customer protection
Empower risk and compliance teams with clear accountability, senior leadership engagement, and cross-functional collaboration to drive a proactive resilience culture
Demonstrate regulatory due diligence with dynamic frameworks that test impact tolerances, manage disruption scenarios, and enhance third-party oversight

Mihaela Breg, Head of Operational Resilience & Business Transformation, Europe Arab Bank

12.10 Bonus Session With Exclusive Conference Partner

12.40 Lunch & Informal Networking For Speakers, Delegates & Partners

13.10 Interactive Peer-to-Peer Discussion Zones

A) Risk Modelling

Raphael Albrecht, Global Head of Traded Risk Independent Model Review, HSBC

B) Sanctions

C) Digital Assets & Cryptocurrency

13.40 Afternoon Chairs’ Opening Remarks

Suresh Sankaran, Prudential Risk Lead, Natwest Group PLC

Gaurav Bansal, Delivery Director – BCBS239 Compliance, Bank of Ireland

Emerging Risks & The Future Of Risk & Compliance

PANEL Q&A

13.50 Anticipate & Navigate The Next Wave of Emerging Risks: Build Agility, Resilience & Foresight Across Your Organisation

From AI governance and data ethics to geopolitical volatility and climate risks, what key issues are on the 2026 risk horizon and beyond?
Adapt proactively: evaluate your risk frameworks and scenario planning to identify vulnerabilities early and strengthen response capabilities across business lines
Embed a forward-looking risk culture where accountability, agility, and awareness are shared at every level of the organisation
Stay resilient amid constant change: balance innovation with robust risk controls to safeguard consumers, maintain trust, and ensure sustainable growth

Prab Bajwa, Managing Director, Senior Digital Asset Risk Officer, State Street

Cybersecurity & Technology Risk

14.20 Stay Ahead Of Emerging Cyber Threats: Fortify Systems, Build Awareness & Prepare For The Next Generation Of Digital Risk In Financial Services

Evolve your cybersecurity strategies to counter increasingly sophisticated criminal networks – ensure teams can anticipate, detect, and respond to complex and fast-moving digital threats
How can organisations prepare for the cybersecurity implications of quantum computing and emerging technologies and adapt their encryption, infrastructure, and data protection strategies?
Identify vulnerabilities across your digital supply chain and third-party systems, ensuring operational continuity and resilience
Build a culture of cyber awareness and accountability where every employee, from board to branch, plays a role in protecting customers, data, and reputation

Sunneth Lawrence, Associate Director, Aon

Geopolitical Risks

PANEL Q&A

14.40 Strengthen Strategic Resilience By Anticipating Global Shifts, Managing Cross-Border Complexity & Responding To Geopolitical Uncertainty

Navigate increasing global fragmentation to assess how diverging regulatory agendas, trade tensions, and regional instability are reshaping risk exposure for financial institutions
Understand the ripple effects of political transitions and policy shifts across key markets – from the post-election landscape in the US and UK to China’s evolving economic stance and emerging market volatility
Balance global strategy with local compliance: how can firms maintain a unified governance framework while adapting to jurisdiction-specific expectations and regulatory divergence?
Integrate geopolitical foresight into enterprise risk planning and develop the agility to respond rapidly to complex risks
With the impact of evolving sanctions regimes and shifting trade tariffs on global operations, how can financial institutions stay compliant, mitigate exposure, and adjust strategies amidst moment-to-moment change

Chris Knight, Group Chief Risk Officer, Legal & General

15.10 Bonus Session With Exclusive Conference Partner

15.40 Afternoon Refreshment Break With Informal Networking

Cybersecurity & Technology Risk – Bank of England Insights

16.10

Better understand the human element to cyber security —often misjudged as the weakest link— and the role advanced technologies can play in both helping and hindering

David Porter, Senior Advisor, Emerging Threats Team, Bank of England

Risk Culture & Governance

PANEL Q&A

16.30 Evolve Risk Culture & Governance To Build Integrity, Accountability & Sustainable Performance Across Your Financial Services Organisation

Reinforce governance structures and clarify accountability across all functions to ensure conduct and compliance are fully embedded in day-to-day decision-making
Empower leaders to champion cultural change: strengthen tone from the top, improve staff engagement, and promote ethical behaviour at every level
Measure what matters: develop effective indicators, reporting mechanisms, and benchmarking tools to assess cultural health, governance maturity, and progress over time
Foster a transparent, values-driven environment that protects customers, employees, and stakeholders while reinforcing long-term trust and reputational resilience

Adrian Burton, Director of Retail Risk, Nationwide

Rajeev Bhatnagar, Chief Risk & Compliance Officer, International & Treasury Services, BNY

Joanne Rice-Easton, Senior Financial Crime Manager & ABC Officer, AXA UK

Vintee Singh, Vice President, Global Compliance, Morgan Stanley

Emily Bainbridge, Head of Compliance – Colleague Conduct & SMCR, Lloyds Banking Group

Pardeep Chaggar, Managing Director, International Head of Legal Entity Compliance, Wells Fargo

Ben Westwood, Head of Compliance & DPO, Motor Insurers’ Bureau (MIB)

Consumer Duty Updates

17.00 Strengthen Your Consumer Duty Framework: Demonstrate Value, Embed Culture & Prepare For Evolving Regulatory Expectations

A year on from full implementation, how has Consumer Duty reshaped conduct, culture, and governance across financial services?
How are organisations evidencing consumer outcomes, addressing persistent pain points, and responding to evolving FCA expectations in supervision and enforcement?
Move beyond compliance to cultural integration: strengthen governance and accountability frameworks that truly embed consumer-centricity across products, services, and operations
Evaluate adherence to Consumer Duty principles in practice – assess how effectively firms are delivering good customer outcomes, identifying and addressing harm, and ensuring fair treatment across the full product and service lifecycle

Chris Knight, Group Chief Risk Officer, Legal & General

17.20 Afternoon Chair’s Closing Remarks

Suresh Sankaran, Prudential Risk Lead, Natwest Group PLC

Gaurav Bansal, Delivery Director – BCBS239 Compliance, Bank of Ireland

17.30 Official Close Of Conference